Subscriptions Policy
This Subscriptions Policy explains how Riora subscriptions work, including billing, cancellation, and how to manage your plan. It should be read together with our Terms of Service.
1. How Subscriptions Work
Certain products are available on a subscription basis. Before you provide payment information and enroll, we disclose the material terms the products, the recurring price, the billing frequency, and how to cancel. By enrolling, you give your express informed consent to a recurring subscription and authorize us to charge your payment method on a recurring basis until you cancel.
2. Billing and Automatic Renewal
Your subscription renews automatically every 30 days (or at the interval shown at checkout). We charge the then-current price to the payment method on file at each renewal. There is no minimum commitment or lock-in period your subscription is month-to-month, and you may cancel at any time.
3. Subscription Pricing and Price Changes
Subscription orders may be offered at a discount from the one-time price, as shown at checkout. If your subscription price changes, we will notify you in advance so you can cancel before your next renewal if you wish. Continuing your subscription after a price change takes effect means you accept the new price.
4. Managing Your Subscription
You can manage your subscription including updating your payment method or shipping address, changing products, and adjusting your delivery schedule at any time through your online account portal, or by contacting us at support@tryriora.com.
5. Skipping, Pausing, and Rescheduling
You may skip, pause, or reschedule an upcoming order through your account portal, provided you do so before your next scheduled billing date.
6. Cancellation
You may cancel your subscription at any time, easily and without penalty, through your account portal (self-service) or by emailing us at support@tryriora.com. To stop the next charge, cancel before your next scheduled renewal date. Cancellation takes effect at the end of your current billing period, and you will keep any product already paid for through the end of that period. Cancelling prevents future charges but does not refund charges already made, except as provided in our Return & Refund Policy or as required by law.
7. Failed Payments
If a payment fails, we may retry the charge and notify you to update your payment method. If we are unable to process payment, we may pause or cancel your subscription.
8. Refunds
Refunds for subscription orders are handled under our Return & Refund Policy and our 60-day money-back guarantee.
9. Contact Us
For any subscription question, email us at support@tryriora.com