This Shipping Policy explains how we process and ship orders placed on www.tryriora.com. It should be read together with our Terms of Service and Return & Refund Policy.

1. Order Processing

Orders are typically processed within 1 - 2 business days after payment is confirmed. Orders placed on weekends or holidays are generally processed the next business day. You will receive a confirmation email when your order is placed, and a separate email with tracking details once it ships.

2. Shipping Destinations

We currently ship within the United States of America. We do not ship internationally at this time.

3. Shipping Methods and Costs

Available shipping options and their costs are calculated and displayed at checkout based on your address and order. We offer free standard shipping on orders over $50 and on active subscriptions.

4. Delivery Estimates

Estimated delivery for standard shipping is typically 7 - 10 business days after your order ships, depending on your location and the carrier. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other events beyond our control.

5. Order Tracking

Once your order ships, we will email you a tracking number. Please allow up to 24 - 48 hours for tracking information to begin updating.

6. Address Accuracy

Please make sure your shipping address is correct and complete at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address. If you notice an error, contact us at support@tryriora.com as soon as possible and we will try to help before the order ships.

7. Lost, Delayed, or Damaged Shipments

Title and risk of loss pass to you when your order is delivered to the carrier. If your order arrives damaged, or does not arrive within a reasonable time, contact us at support@tryriora.com including at least one photo if the product was damaged and we will work with you to resolve it, consistent with our Return & Refund Policy.

8. Contact Us

For any shipping question, email us at support@tryriora.com