Last Updated: 07/24/2026

These Terms of Service (“Terms”) govern your access to and use of the Riora website located at www.tryriora.com and any related pages, content, products, and services (collectively, the “Site”). The Site and the Riora brand are operated by Vyox Labs Inc., a Delaware corporation (“Riora,” “Company,” “we,” “us,” or “our”). By accessing or using the Site, or by placing an order, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Site or purchase our products. The Site and our products are intended solely for adults aged 18 and older. By using the Site, you represent and warrant that you meet these requirements. We do not knowingly sell products to, or collect information from, individuals under 18. If we learn that we have collected personal information from a person under 18, we will delete it.

2. Dietary Supplements; Medical Disclaimer

The statements made regarding our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

All content on the Site and any information provided with our products is for general informational purposes only and does not constitute medical advice. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider before beginning any supplement regimen, and especially if you are pregnant or nursing, taking medication, or have a medical condition. Never disregard or delay seeking professional medical advice because of anything you have read on or obtained through the Site. Individual results may vary.

3. Your Account

If you create an account, you agree to provide accurate, complete, and current information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use. You agree not to use the Site or our products for any unlawful or unauthorized purpose.

4. Orders and Order Acceptance

When you submit an order, you are making an offer to purchase. All orders are subject to our acceptance, and we will confirm acceptance by sending an order-confirmation email with your order details. We may refuse, limit, or cancel any order at our discretion, including where we suspect fraud, error, or a violation of these Terms. Product availability and pricing are subject to change without notice. If we identify a pricing or billing error, we will notify you and, where you have already been charged, refund any overpayment.

5. Pricing, Taxes, and Payment

Prices are shown on the Site and are exclusive of applicable taxes and shipping charges unless stated otherwise. We collect sales tax where required by law based on your shipping address. The total presented at checkout includes all applicable charges. You authorize us and our payment processors to charge your selected payment method for the total amount of your order.

6. Subscriptions and Automatic Renewal

Certain products are available on a subscription (auto-renewal) basis. This section describes the material terms of any subscription. Please read it carefully before you enroll.

How subscriptions work

Before you provide your payment information and enroll, we disclose the material terms of the subscription, including the products, the recurring price, the billing frequency, and how to cancel. By enrolling, you provide your express informed consent to a recurring subscription and authorize us to automatically charge your payment method the then-current price on a recurring basis - every 30 days (or at the interval shown at checkout) - until you cancel.

Cancelling

You may cancel your subscription at any time, easily and without penalty, through your online account portal (self-service) or by contacting customer support at support@tryriora.com. To stop the next charge, you must cancel before your next scheduled renewal date. Cancellation takes effect at the end of your current billing period; you will retain access to any product already paid for through the end of that period. Cancelling prevents future charges but does not refund charges already made, except as provided in Section 8 or as required by law.

Price changes

We may change subscription pricing from time to time. If the price of your subscription changes, we will notify you in advance of the change taking effect, so that you have the opportunity to cancel before your next renewal. Your continued subscription after the effective date of a price change constitutes acceptance of the new price.

7. Shipping, Title, and Risk of Loss

Shipping charges and estimated delivery timing are described in our Shipping Policy. We use commercially reasonable efforts to ship within a reasonable time, but delivery estimates are not guaranteed. Title and risk of loss for products pass to you upon delivery of the products to the carrier.

8. Returns, Refunds, and Satisfaction Guarantee

Our 60-day money-back guarantee makes your purchase risk-free. If you are not satisfied with your product, you can return it for a refund or exchange it for a different product. To start a return or exchange, email us at support@tryriora.com within 60 days of your product’s delivery, including proof of purchase (your order number, or the email address you used to place the order) and, if the product was damaged during shipment, at least one photo of the product you received.

After we confirm your return or exchange, we may ask you to send the product back to us, provided it is still unopened. Once your package arrives, we will inspect it and, if your refund is approved, initiate the refund to your original method of payment. Refunds are approved or declined at the sole discretion of Vyox Labs Inc.. Nothing in this section limits any non-waivable rights you may have under applicable consumer-protection law.

9. User Content, Reviews, and Testimonials

If you submit reviews, comments, testimonials, images, or other content (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, display, and distribute that content on the Site and in our marketing, with attribution where appropriate. You represent that you own or have all necessary rights to the User Content you submit. Do not submit content that is false, defamatory, infringing, unlawful, or that contains another person’s personal or medical information. We may reject or remove User Content at our discretion.

Testimonials reflect the individual experiences of those who submitted them; they are not a guarantee that anyone will obtain the same results, and results vary. We do not represent that testimonials reflect typical results. We publish a claim contained in a testimonial only where it is substantiated by competent and reliable evidence, and we disclose any material connection between us and an endorser as required by law.

10. Intellectual Property

All content on the Site including text, images, graphics, logos, the Riora name and wordmark, and product formulations and copy is owned by us or our licensors and is protected by intellectual-property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission. All trademarks are the property of their respective owners.

11. Prohibited Uses

You agree not to:

• use the Site for any unlawful, fraudulent, or unauthorized purpose;
• attempt to gain unauthorized access to the Site, other accounts, or our systems;
• introduce viruses, malware, or other harmful code, or interfere with the operation of the Site;
• engage in spamming, scraping, or automated data collection without our permission; or
• infringe the rights of, or misuse the data of, any other person.

We may suspend or terminate your access and pursue available legal remedies for any violation of these Terms.

12. Third-Party Links and Services

The Site may link to or integrate third-party websites, tools, or services that we do not control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is governed by their terms and policies.

13. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND OUR PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR OUR PRODUCTS. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO A PRODUCT OR THE SITE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE EVENT. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD, OR FOR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of a third party.

16. Dispute Resolution

We encourage you to contact us first at support@tryriora.com so we can try to resolve any concern informally.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and, where applicable, by U.S. federal law. Subject to Section 16, any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction. This does not deprive you of any protection of the mandatory consumer laws of your place of residence.

18. Changes to These Terms

We may update these Terms from time to time by posting a revised version on the Site with a new “Last Updated” date. Material changes will be effective as described in the notice we provide. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

19. General

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full effect (Severability). These Terms, together with the Privacy Policy and any policies referenced at checkout, are the entire agreement between you and us regarding the Site (Entire Agreement). You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets (Assignment). We are not liable for any failure or delay caused by events beyond our reasonable control (Force Majeure). Our failure to enforce any provision is not a waiver of our right to do so later (No Waiver).

20. Contact Us

Questions about these Terms or your order? Contact us at support@tryriora.com, through the “Contact Us” page, or by Chat support.