A subscription ships your Riora automatically at the frequency you choose. It's priced lower than a one-time order, shipping is always free, and you can change or cancel it at any time with no fee.
What it commits you to
Nothing. There's no minimum number of deliveries, no contract, and no cancellation fee. You can skip, pause, change the frequency, or stop it entirely whenever you like.
When am I charged?
You're charged when each order is created, just before it ships.
You'll always know it's coming:
- About 10 days before your next delivery, we email you with the details and a note that your card will be charged.
- Three days before the charge, we send a final reminder with the option to skip or cancel.
If you'd rather not have that delivery, either email works — just reply or message us and we'll sort it.
Why subscribe rather than reorder each time?
Two honest reasons. It's cheaper per bottle than ordering one at a time, and it removes the gap. Riora works on consistent daily use, and the most common reason people don't feel a difference is a week or two without it while they wait for the next bottle to arrive.
Choosing your frequency
Pick the interval that matches how quickly you go through a bottle, taking one capsule a day as directed. If bottles start stacking up, move to a longer gap — message us and we'll change it. If you're running short, we can shorten it.
Can I subscribe to both Day Support and Night Support?
Yes. They're made to be taken together, one in the morning and one in the evening, and you can have both on a subscription.
Can I use a discount code on a subscription?
Subscription pricing is already lower than one-time pricing. Whether a particular code stacks with it depends on the code — the checkout will tell you when you apply it.
Can I pay for a subscription in instalments?
Afterpay and Shop Pay Installments are available at checkout. Whether they can be used on a recurring subscription order specifically is worth checking at the payment step, since instalment providers set their own rules on recurring payments.
Where do I manage it?
Message us and we'll make any change you need — skip, pause, frequency, product swap or cancellation. See [Skip, pause, change or cancel your subscription].
Still need help?
Email support@tryriora.com or start a chat. We reply within 12 hours, seven days a week."
